Privacy Policy

When you use the contact form, we may collect the information you choose to provide, namely:

• name;
• email address;
• the content of your message;
• company, if provided;
• telephone number, if provided;
• country, if provided.

Your name, email address and message are required to review and respond to your enquiry. Company, telephone number and country are optional.

The system also attaches to each enquiry the technical details needed to manage it, such as the submission date, an enquiry identifier, the language used and the technical processing status.

Information submitted through the form is used only to:

• review and respond to your enquiry and follow up the commercial or project opportunity it concerns;
• keep the form secure and prevent abuse, including automated submissions, through Google reCAPTCHA.

The data is not used to subscribe you to newsletters, campaigns or promotional lists.

• Steps taken at the request of the prospective contracting party before entering into a contract (Article 6(1)(b) GDPR), where the enquiry concerns a possible contract with you.
• SamValentim's legitimate interest in responding to and organising the business opportunity (Article 6(1)(f) GDPR), where the contact is made by professionals or company representatives, and for the limited follow-up of that enquiry.
• The legitimate interest in keeping the form secure and preventing abuse (Article 6(1)(f) GDPR).

The data is not processed for marketing. Consent is not requested as a condition for sending a message through the contact form.

Where an enquiry does not lead to an active commercial relationship, the related data is generally kept for up to 24 months after the last relevant interaction.

If the enquiry develops into a commercial, contractual or accounting relationship, some data may then be processed as part of that relationship and become subject to the retention periods that apply to those purposes and legal obligations.

Data may be deleted earlier once it is no longer needed, without prejudice to legal obligations or the need to establish or defend legal claims.

Access to enquiries is limited to SamValentim's person responsible for commercial activity and to SamValentim staff expressly authorised by that person.

Technical access by the providers used for hosting, infrastructure and operation of the form is limited to what is necessary to provide their services.

SamValentim does not make personal data submitted through the form available to third parties for their own commercial purposes.

Data may be processed by technology providers needed to operate the website and the form, within their respective roles and processing terms. These providers are currently:

• Lovable — website hosting and operation of the form; the contact enquiry fields are stored in the website's database.
• Google Cloud (reCAPTCHA Enterprise) — only after you activate the security check on the contact page, your browser communicates technical data directly to Google, such as your IP address, browser and device information and interaction signals, and cookies may be used as the service runs. When you send the enquiry, the website's server sends Google the verification token, the public website key and the expected action; the application does not send the enquiry fields to Google. According to Google's documentation, this data is processed for security and abuse prevention, not for personalised advertising.

Some of the technology providers listed, or their sub-processors, may process data outside the European Economic Area. Information on where processing takes place and the safeguards that apply to each provider can be requested at samvalentim@samvalentim.pt.

Under applicable law and depending on the circumstances, you may exercise rights over your personal data, including access, rectification, erasure, restriction of processing, objection and, where applicable, data portability.

You can submit a request to: samvalentim@samvalentim.pt

We may need to confirm the identity of the person making the request where this is necessary to protect the personal data concerned.

If you believe that the processing of your personal data breaches applicable law, you may lodge a complaint with the competent supervisory authority. In Portugal, this is the Comissão Nacional de Proteção de Dados — CNPD (www.cnpd.pt).

SamValentim seeks to apply technical and organisational measures appropriate to the risk to protect personal data against unauthorised access, alteration, disclosure or loss.

This policy may be updated when the website, the services used or the processing of personal data change. The version published on this page shows the date of the last update.

See also the Cookies Policy.